Quarter 3, 2026
Open · entries close 30 Sept 2026 · All categories
- EnteredOstara CareHelix & Co. · Germany · Healthcare8.69
1 recognized entry
05 / 12 · Experience categories
Service Experience
For experiences spanning multiple touchpoints rather than a single interface.
Services delivered across channels — app, web, phone, counter, letter. Entries show the whole journey, including the parts that aren’t a screen, and how the touchpoints hand over to each other.
Subcategories
- Financial Services
- Healthcare
- Travel
- Public Services
- Customer Service
Jury focus
- 01UsabilityCan people complete what they came to do — efficiently, confidently and without error?
- 02Information ArchitectureIs content organized, labeled and navigable in the way people actually think?
- 03AccessibilityCan everyone use it, including people relying on assistive technology?
Entry requirements
- A live product or public beta the jury can use
- Cover image and screens
- A case study: the challenge, your approach and measured outcomes
- Entries to date
- 3
- Grand Prix
- 0
- Winners
- 1
- Honorable Mentions
- 1
01/Results
Season by season.
Quarter 4, 2025
Announced 15 Jan 2026 · All categories
Winner
Publica
What do you need to do today?
Civic Form · Tallinn, Estonia
Service Experience · Public Services
Overall UXE Score
8.74
- Honorable MentionSkyrouteLumo Labs · Portugal · Travel7.99
2 recognized entries